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- Salon
Information -
Customer Service
La Bella Spa & Salon is all about you! We air to provide you with the
highest standards of service and personal care, in the most professional
environment so that you will return and recommend us again and again!
Cancellation / No Show
Policy
If you have an appointment, this time is reserved exclusively for you.
In the event that you must cancel your appointment, we require a 24-hour advance
notice. This is a courtesy to our staff members, and allows us to better
accommodate the needs of other clients.
A credit card number will be required to confirm
your reservation for two or more spa and salon services. You
credit card will not be charged until the time of service.
- 50% of your scheduled service fee will be
charged to your credit card with less than 48 hours notice.
- 100% of your scheduled service fee will be
charge to your credit card with less than 24 hours notice
Late Arrival Policy
Arriving late will deprive you of valuable service time. As a courtesy to
the next guest, your treatment will end at the time originally scheduled.
Late arrivals my be rescheduled, or the remainder of the service time may be
used at full price.
Pricing Policy
All prices quoted are subject to change without notice. All product
purchases are final; no exchanges or refunds.
Hair Color Policy
We offer 100% guarantee on all color services within the first week after the
services were performed. All guarantees will be determined by stylists.
Corrective color usually requires more than one service to achieve desired
results. Because of the nature of home-coloring products, we cannot
guarantee color services if the client has previously had color done outside of
our salon.
Waxing Policy
La Bella Spa & Salon is not responsible for sensitive skin or the tearing of the
skin, due to excessive waxing or the use of Retin-A or similar products.
Gift Certificates
You must present your Gift Certificate when checking in for your scheduled
appointment. Gift Certificates are non-refundable.
Special Offers
Corporate packages and special promotions are available throughout the year.
Please ask the receptionist for details.
Referral Programs
We are confident that you will enjoy your experience at La Bella Spa & Salon, and
we will want you to share your experience with your friends and family. For
this reason, we are delighted to offer referral incentives to our valued clients.
When five clients you referred are booked and received, you will receive a $25
Gift Card good for any products or services at La Bella Spa & Salon.
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